Cannot Access Dashboard
Fix sign-in, invite, and cookie issues that block the Atlas dashboard.
Symptoms
- Redirected back to the landing page or identity provider in a loop
- Access not provisioned after a successful login
- Account not set up yet
- Stuck on the loading spinner
Possible Causes
- Your email is not on the organization team list
- You signed in with a different email than the one an admin invited
- Browser blocked cookies (Atlas uses a session cookie)
- Identity provider redirect URL mismatch (self-hosted)
Quick Fix
Confirm you were invited
Ask an Atlas admin to check Settings → Team for your exact email. Access is invite-only.
Sign in with that same email
Use the identity provider account that matches the invited address. Then retry https://atlas.datawall.net.
Allow cookies and try again
Enable third-party / site cookies for your Atlas URL, or try a private window. Sign out via /api/logout if you are stuck, then sign in again.
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